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Clare Holland House Calvary Health Care ACT: Patient Information ACT Specialist Palliative Care Service

Published: 2015 Health Literacy/Patient Information

HCCA provided consumer feedback on patient information for the ACT Specialist Palliative Care Service at Clare Holland House Calvary Health Care ACT.

Primary Health Care Advisory Group Discussion Paper

Published: 2015 Primary Health Care

Health, and being in good health, is important to everyone and influences how we feel, function and participate in the community. As well as an individual’s experience or understanding of their health, social determinants of health and cultural contexts of health and health care need to be taken into account.

ACT Health: Referral Information for ACT Women’s Health Service

Published: 2015 Health Directorate Health Literacy/Patient Information

The Health Care Consumers’ Association (HCCA) provided written feedback on the proposed consumer handouts for the Women’s Health Service. Comments on this document were compiled by the HCCA Policy Steering Committee which works to provide oversight and advice in relation to HCCA policy submissions and position statements.

ACT Health: ACT Alcohol Tobacco & Other Drug Strategy

Published: 2015 Health Directorate Quality and Safety in Health Care

The Health Care Consumers’ Association welcomes the opportunity to provide feedback on the ACT Alcohol, Tobacco and Other Drug Strategy 2016-20. We recognise the importance of this strategy for health consumers and the ACT community.

ACT Health: Patient Information for ACT School Immunisation Program & Kindergarten Health Check

Published: 2015 Health Directorate Health Literacy/Patient Information

We would like to commend your team for developing this resource to increase understanding of vaccination and early health checks and the importance of children and youth health. The fact sheets also inform families and carers of what they can reasonably expect from their child’s participation in this program.

ACT Health: Greater Flexibility in Prescribing Controlled Medicines

Published: 2015 Health Directorate Medicines Quality and Safety in Health Care

We are broadly supportive of the proposed items for discussion, however we feel the discussion paper is quite vague and it is difficult to get a sense of what the new draft standards will look like and how closely they will resemble the draft Controlled Medicine Prescribing Standards that were…

ACT Health: Model of Care and Model of Service Delivery for the University of Canberra Public Hospital

Published: 2015 Health Directorate Health Infrastructure

HCCA provided Feedback on the Model of Care and Model of Service Delivery for the University of Canberra Public Hospital

ACT Health: Review of Elective Surgery Access Patient Information

Published: 2015 Health Directorate Health Literacy/Patient Information Quality and Safety in Health Care

HCCA understands that improving elective surgery access is a very difficult task, but one that is of great importance for consumers. We consider that the consumer’s right to access, safety, communication and participation to be extremely relevant when addressing the issue of elective surgery.

Commonwealth Department of Health: Electronic Health Records and Healthcare Identifiers Legislation Discussion Paper

Published: 2015 Digital Health Health Service Planning

HCCA provided a response to the Electronic Health Records and Healthcare Identifiers Legislation Discussion Paper 2015

ACT Health: Patient Information from Gastroenterology Unit

Published: 2015 Health Directorate Health Literacy/Patient Information Quality and Safety in Health Care

In preparation for this feedback we circulated these documents to our members who have had a recent experience with gastroenterology, have an interest in this area or have an interest in health literacy and patient information. The feedback provided is the collated responses to each document. We would like to…

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