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CHS: Consumer Privacy & Consent

Published: 2019 Canberra Health Services Quality and Safety in Health Care

HCCA appreciates this opportunity to provide feedback and to partner with Canberra Health Services in ensuring that processes for consent that are clear, health literate, and meet the needs of consumers and of the organisation.

ACSQHC: Charter of Health Care Rights 2019

Published: 2019 Health Literacy/Patient Information Quality and Safety in Health Care

HCCA’s consultation on the revised Australian Charter of Healthcare Rights clearly indicated that articulating healthcare rights is important to consumers. We believe that the overarching right to health care is the right for consumers to high quality care.

Commonwealth Department of Health: Streamlined Consumer Assessment for Aged Care

Published: 2019 Aged Care/Health of Older People Quality and Safety in Health Care

Of all the “key design issues” highlighted in the Discussion Paper, HCCA members are particularly concerned with embedding wellness and reablement into the aged care assessment process. We understand reablement to be a way of helping people to recover or relearn skills, to regain confidence, and to maximise their independence.…

ACT Government: Response to ACT Budget 2019-20

Published: 2019 Budget Consultations

HCCA's initial response to the 2019-20 ACT Budget.

TGA: Increased Online Access to Ingredient Information

Published: 2019 Health Literacy/Patient Information Medicines Quality and Safety in Health Care Therapeutic Goods Administration

Consumers will benefit from increased transparency of information on non-active ingredients currently included in therapeutic goods marketed in Australia. Access to information, such as ingredient information about medicines and other therapeutic goods, is part of the Australian Charter of Healthcare Rights (2nd Edition).

TGA: Consultation on Use & Misuse of Opioids in Australia

Published: 2018 Medicines Quality and Safety in Health Care Therapeutic Goods Administration

HCCA recognises that there will always be some misuse of such medications, and that the misuse of opioids is rising. However, many people in our communities use opioid medications to good effect, for relief from acute or chronic pain. HCCA seeks to ensure that those who need pain relief have…

Inquiry into the Quality of Care in Residential Aged Care Facilities in Australia

Published: 2018 Aged Care/Health of Older People Inquiries Quality and Safety in Health Care

HCCA Submission to the Australian Government House of Representatives Standing Committee on Health, Aged Care and Sport: Inquiry into the Quality of Care in Residential Aged Care Facilities in Australia. As the peak member-based consumer advocacy organisation in the ACT, the Health Care Consumers Association (HCCA) has a longstanding interest…

ACT Legislative Assembly: Inquiry into Maternity Services in the ACT

Published: 2018 Health Service Planning Inquiries Quality and Safety in Health Care

HCCA is a member-based organisation and for this submission we consulted with our members and with the HCCA Health Policy Advisory Committee. Our submission draws on experiences shared with us by twelve mothers of babies or young children in the ACT. This submission also draws on discussions with key community…

ACT Legislative Assembly: Inquiry into the Future Sustainability of Health Funding in the ACT

Published: 2018 Inquiries Quality and Safety in Health Care

HCCA’s submission to this Inquiry suggests a number of opportunities for health services, health funders and consumers to work together to change the way services are delivered – with the aim of protecting the future sustainability and viability of the health care we value. The key message HCCA communicates in…

Financial & Tax Practices of For-Profit Aged Care Providers

Published: 2018 Aged Care/Health of Older People Primary Health Care

As a result of takeover activity during the past decade, a small number of major private providers are now responsible for the accommodation of tens of thousands of aged care residents, and the stewardship of billions of dollars of refundable accommodation payments.

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