Resources

Factsheet: Writing Clear Health Information

Published: 2024 Health Literacy/Patient Information

This factsheet includes key steps and tips to make written information clear for consumers. Clearly written health information makes it easy to, find the information we need, understand how it applies to our situation and put it into action. These tips can be used by anyone who is writing about…

Resource List: Advance Care Planning

Published: 2024 Advance Care Planning Health Literacy/Patient Information

This is our most up-to-date resource list on Advance Care Planning.

Easy Read: Take Action! Guide to Health Complaints and Feedback in the ACT

Published: 2024 Easy Read Health Literacy/Patient Information Quality and Safety in Health Care

This is an Easy Read translation of our guide to health care complaints in the ACT. It is made up of 5 Factsheets. You can download all the files in one document by hitting the "download" button.

Glossary of Terms for Consumer Representatives

Published: 2024 Consumer Representation

This is a helpful list of terms that you might find in meetings and papers in your role as a consumer representative.

Canberra Hospital Expansion Project – Briefing Document for Consumers

Published: 2021 Consumer Representation Health Infrastructure

This document was originally created in 2021 for consumer representatives participating in design user groups for the Canberra Hospital's new Critical Services Building. It reflects what we had found in previous work, and we believe the design principles are applicable in future infrastructure projects.

8 Steps to Staying Safe Tipsheet [Farsi]

Published: 2024 Health Literacy/Patient Information Translation

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

8 Steps to Staying Safe Tipsheet [Arabic]

Published: 2024 Health Literacy/Patient Information Translation

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

8 Steps to Staying Safe Tipsheet [Chinese]

Published: 2024 Health Literacy/Patient Information Translation

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

8 Steps to Staying Safe Tipsheet [Hindi]

Published: 2024 Health Literacy/Patient Information Translation

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

Staying Safe: At Home – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you when you are back at home after your hospital stay.