Consumer Representatives Program Review: 2019-2023
Published: 2023 Local
This Report shares findings from a 2023 internal review of the HCCA Consumer Representatives Program. It draws on a context scan, literature review, analysis of implementation of recommendations from past Program reviews, and interviews as well as surveys of consumer representatives and committee Chairs and Secretariats. The Report finds that…Integrated Care in the ACT Region: Consumer perspectives
Published: 2024 Local
The ACT has pursued integrated health care for decades, aiming to improve consumer experiences and quality of care for those with long-term conditions. Better integration of health services improves consumer experience, ensures high-quality care for those with long-term conditions, and addresses service fragmentation. This is the second report from the…Improving health care in the ACT: HCCA’s contribution
Published: 2024
This report outlines HCCA's contribution to building a consumer-centred health system that provides safe, accessible, and high-quality health care in the ACT over the period of our 2021-2024 Strategic Plan.Page 8 of 8