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Factsheet: Getting the Most out of Your Telehealth Appointment
Published: 2022 Digital Health Health Literacy/Patient Information Primary Health Care
Our factsheet contains tips and links to help you get the most out of your next telehealth appointment.Submission
ACT Government: ACT Budget 2022-23
Published: 2022 Budget Consultations
HCCA's submission to the 2022-23 ACT Budget consultation.Resources
Canberra Hospital Expansion Project – Briefing Document for Consumers
Published: 2021 Consumer Representation Health Infrastructure
This document was originally created in 2021 for consumer representatives participating in design user groups for the Canberra Hospital's new Critical Services Building. It reflects what we had found in previous work, and we believe the design principles are applicable in future infrastructure projects.HCCA Policies and Frameworks
Constitution of the Health Care Consumers’ Association of the ACT
Published: 2021
Constitution of the Health Care Consumers’ Association of the A.C.T. Incorporated, as last amended by members on 1 September 2021.Submission
CHS: Draft Consumer Handout Guideline
Published: 2021 Canberra Health Services Health Literacy/Patient Information
HCCA has had a long involvement in the CHS Consumer Handout Committee and has supported consumers representative for many years. Consumer handouts are important resources for consumers and there was considerable interest from our members in this review.Submission
ACT Government: ACT Budget 2021-22
Published: 2021 Budget Consultations
HCCA's submission to the 2021-22 ACT Budget consultation.Submission
Consultation Paper: Private Health Insurance Reforms (second wave)
Published: 2021 Quality and Safety in Health Care
Submission
CHS: Review of Volunteer Services Policy
Published: 2021 Canberra Health Services Quality and Safety in Health Care
Volunteers play an important role in our health system, including in our hospitals. Given this valuable role, it is vital to have a CHS policy supporting consumers and staff in volunteering. Consumers told us that it was great to see that induction of volunteers, working with vulnerable people, along with…Submission
CHS: Review of Clinical Incident Management Policy & Procedure
Published: 2021 Canberra Health Services Quality and Safety in Health Care
We shared the CHS Clinical Incident Management Policy and Procedure documents with our members through HCCA’s Quality and Safety Consumer Reference Group (QSCRG), and our Health Policy and Research Advisory Committee (HPRAC). Both these groups have a keen interest in this important area of health care. We have drawn on…Submission
ACT Health: Storage of S8 (Controlled) Medication in Residential Care Facilities
Published: 2021 Aged Care/Health of Older People Health Directorate Quality and Safety in Health Care
We know that it is important for consumers in residential care facilities to have access to controlled medicines for emergency administration. Controlled medicines are frequently used in residential care facilities to treat moderate to severe, acute or chronic pain.Page 8 of 21