Publications

Annual Report 2022-2023

Published: 2023

This annual report reviews the activities and achievements of the Health Care Consumers’ Association of the ACT (HCCA) during the period 1 July 2022 to 30 June 2023.

Submission: National Health and Climate Strategy

Published: 2023 Sustainable Health Care

Climate change is one of the most complex issues we face. It is challenging to address as it cuts across all ecological, social or economic systems and affects human health at a global and local level. We need to be able to answer the question: how do we continue to…

Submission: ACT Health Directorate Draft Disability Health Strategy

Published: 2023 Disability Health Health Directorate Health Service Planning

Consumers with disability can find accessing health care and having their specific health and support needs met more difficult. We strongly support the development of the ACT Disability Health Strategy to recognise and address the impediments to equity of care and access and to meet the unique needs of people…

Submission: ACT Legislative Assembly Select Committee on Cost of Living Pressures in the ACT

Published: 2023 Inquiries Out-of-Pocket Costs

Canberrans are struggling with the rising cost of living, and these pressures disproportionately affect low- and moderate-income households, especially where these households are not receiving assistance through ACT or Commonwealth Government Programs. The effects of high inflation, stagnant wage growth, and interest rate increases are having a significant impact, meaning…

Submission: Senate Inquiry into Assessment and Support Services for People with ADHD

Published: 2023 Health Service Planning Inquiries Out-of-Pocket Costs Primary Health Care Quality and Safety in Health Care

Consumers with ADHD can find that having it diagnosed helps them make sense of their life and can provide an opportunity to consider treatment options. When there is a lack of early treatment, combined with the experience of symptoms of ADHD, this can lead to the development of other health…

Integrated Care in the ACT Region: Conversations with service providers

Published: 2023 Health Directorate Integrated Care Primary Health Care

The ACT has sought more integrated health care for several decades as can be seen through the many health related policies and frameworks. Across Australia and internationally, better integration of health services serves to improve consumer experience of care, provide high quality care for the increasing number of people with…

8 Steps to Staying Safe Tipsheet

Published: 2023 Health Literacy/Patient Information Quality and Safety in Health Care

This tipsheet includes 8 step to help you stay safe when you go to hospital.

Staying Safe: Now You Are Home

Published: 2023 Health Literacy/Patient Information

This guide has information to help you when you are back at home after your hospital stay.

Staying Safe: In Hospital

Published: 2023 Health Literacy/Patient Information

This guide is designed to make your stay in hospital as smooth and comfortable as possible.

Staying Safe: Going to Hospital

Published: 2023 Health Literacy/Patient Information

This guide is designed to help you prepare for your hospital stay.