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Consumer Representatives Program Review: 2019-2023
Published: 2023 Consumer Representation
This Report shares findings from a 2023 internal review of the HCCA Consumer Representatives Program. It draws on a context scan, literature review, analysis of implementation of recommendations from past Program reviews, and interviews as well as surveys of consumer representatives and committee Chairs and Secretariats. The Report finds that…Reflections on Consumer Involvement in the Canberra Hospital Expansion Project
Published: 2023 Health Infrastructure
This report documents the experience and reflections of consumer representatives, community organisation representatives, and HCCA staff on their involvement in the Canberra Hospital Expansion Project (CHEP). It captures the process, experience, and learnings of participation from a consumer/ community organisation perspective, with the intention of informing future consumer participation in…Submission: Consent to Healthcare Treatment Guideline (Canberra Health Services)
Published: 2023 Canberra Health Services Quality and Safety in Health Care
The Canberra Health Services (CHS) Consent to Healthcare Treatment Guidelines provide guidance to clinicians and other health practitioners working within CHS. HCCA views consumer consent to healthcare treatment as a core pillar alongside quality & safety in the operation of health services. HCCA's feedback on the Guidelines emphasises the importance…Submission: Commonwealth Government COVID-19 Response Inquiry
Published: 2023 Health Service Planning Inquiries
HCCA's submission to this inquiry details consumer concerns around the Commonwealth COVID response, and suggests mechanisms for better targeting future responses.Annual Report 2022-2023
Published: 2023
This annual report reviews the activities and achievements of the Health Care Consumers’ Association of the ACT (HCCA) during the period 1 July 2022 to 30 June 2023.Submission: National Health and Climate Strategy
Published: 2023 Sustainable Health Care
Climate change is one of the most complex issues we face. It is challenging to address as it cuts across all ecological, social or economic systems and affects human health at a global and local level. We need to be able to answer the question: how do we continue to…Submission: ACT Health Directorate Draft Disability Health Strategy
Published: 2023 Disability Health Health Directorate Health Service Planning
Consumers with disability can find accessing health care and having their specific health and support needs met more difficult. We strongly support the development of the ACT Disability Health Strategy to recognise and address the impediments to equity of care and access and to meet the unique needs of people…Submission: ACT Legislative Assembly Select Committee on Cost of Living Pressures in the ACT
Published: 2023 Inquiries Out-of-Pocket Costs
Canberrans are struggling with the rising cost of living, and these pressures disproportionately affect low- and moderate-income households, especially where these households are not receiving assistance through ACT or Commonwealth Government Programs. The effects of high inflation, stagnant wage growth, and interest rate increases are having a significant impact, meaning…Submission: Senate Inquiry into Assessment and Support Services for People with ADHD
Published: 2023 Health Service Planning Inquiries Out-of-Pocket Costs Primary Health Care Quality and Safety in Health Care
Consumers with ADHD can find that having it diagnosed helps them make sense of their life and can provide an opportunity to consider treatment options. When there is a lack of early treatment, combined with the experience of symptoms of ADHD, this can lead to the development of other health…Integrated Care in the ACT Region: Conversations with service providers
Published: 2023 Health Directorate Integrated Care Primary Health Care
The ACT has sought more integrated health care for several decades as can be seen through the many health related policies and frameworks. Across Australia and internationally, better integration of health services serves to improve consumer experience of care, provide high quality care for the increasing number of people with…Page 3 of 21