Publications

ACT Health: University of Canberra Public Hospital Service Delivery Plan

Published: 2014 Health Directorate Health Infrastructure Health Service Planning

HCCA made a submission to the ACT Government regarding the Service Delivery Plan for UCPH. We had extensive consultation with our members on the future provision of health services in Canberra both through public forums and from individual members and membership organisations.

ACT Health: Section 2 of the RACC & UCPH Models of Care Report

Published: 2014 Health Directorate Health Service Planning

The Health Care Consumers’ Association (HCCA) welcomes the opportunity to provide feedback on current RACC services. The information was collected in writing and through telephone and face to face interviews with HCCA members.

ACT Health: Draft ACT and Southern NSW Local Health District Cancer Services Plan 2014-2018

Published: 2014 Health Directorate Health Service Planning

HCCA welcomes the opportunity to provide feedback on the ACT and NSW Health District Cancer Service Plan 2014 -2018. In preparing for this submission we consulted with our membership and also held a consumer consultation including a public consultation held in collaboration with ACT Health on the 10th of September…

Commonwealth Department of Health: After-Hours Primary Health Care Review

Published: 2014 Primary Health Care

HCCA welcomes the opportunity to provide input into the Review into After Hours Primary Health Care Services. Our response is informed by consumer consultation for two recent bodies of work: our response to the Senate Inquiry into Out-of-Pocket Costs and a recent project with ACT Medicare Local, completing a comprehensive…

Australian Senate: Select Committee on Health

Published: 2014 Primary Health Care

HCCA is very pleased that the Senate Select Committee on Health has been established. Health, or being in good health is important to everyone and influences how we feel, function and participate in the community. The concepts of ‘health’ and ‘ill health’ must be understood as complex. As well as…

ACT Health: Draft ACT Health Multicultural Coordinating Framework

Published: 2014 Chronic Conditions Health Service Planning Quality and Safety in Health Care

HCCA provided feedback on the draft ACT Health Multicultural Coordinating Framework to support better access to culturally appropriate health services for culturally and linguistically diverse (CALD) community members in the ACT and surrounding region.

Feedback on the Chemotherapy Education Checklist

Published: 2014 Health Literacy/Patient Information Quality and Safety in Health Care

The document is extremely comprehensive, highlighting areas that many patients indicate they have lacked information on when using cancer services. HCCA applauds the creation of this document as an important part of insuring adequate support and information is given to health care consumers and their families.

ACT Health: Smoke-Free Environment Policy

Published: 2014 Health Directorate Health Literacy/Patient Information Quality and Safety in Health Care

HCCA supports the implementation of this policy, however has some concerns around the support for visitors of ACT Health facilities, and how to address non-compliance with the policy for visitors. Whist the strategy for staff and patients is well developed, there is not a clear strategy or description of resources…

Guidelines for Prescribing Amphetamines for Attention Deficit Hyperactivity Disorder

Published: 2014 Medicines Quality and Safety in Health Care

HCCA strongly supports the position of ADDACT in the need for review of these guidelines and believes these changes ensures clarity in current protocols and practice, and increases people’s choice, opportunity and access to treatments and medicines that offer effective management of ADHD and its associated effects.

ACT Health: Restraint of Patients Policy, Process, and Standard Operating Procedure at The Canberra Hospital

Published: 2014 Health Directorate Quality and Safety in Health Care

HCCA supports the review of the current policies and SOPs relating use of restraints with patients to ensure this reflects current best practice, the National Safety and Quality Health Services Standards (NSQHS) and promotes of a culture which minimises the use of restraint.