Publications

Review of HealthPathways – Patient Information

Published: 2017 Health Literacy/Patient Information Primary Health Care

This report reviews the patient information provided in the clinical pathways on HealthPathways, an online tool for primary health teams. Published September 2017.

HCCA Annual Report 2016-2017

Published: 2017

This annual report reviews the activities and achievements of Health Care Consumers’ Association of the ACT (HCCA) during the period 1 July 2016 to 30 June 2017.

Consumer and Carer Experiences and Expectations of Home-Based Palliative Care in the ACT

Published: 2017 Advance Care Planning Aged Care/Health of Older People Health Directorate

This report documents consumer and carer experiences of palliative care in the ACT. Published September 2017

Providing Clinical Health Services in an Off-Campus Environment Policy

Published: 2016 Canberra Health Services Primary Health Care

Where care is delivered in the homes of consumers there is a balance to be struck between the needs of staff to be safe and recognition that the care setting is the person’s home and this needs to be respected. We appreciate that this policy focuses on how to manage…

Independent Hospital Pricing Authority: Consultation Paper on the Pricing Framework for Australian Public Hospital Services 2017-18

Published: 2016 Health Service Planning Out-of-Pocket Costs Quality and Safety in Health Care

HCCA's Submission to the Independent Hospital Pricing Authority's Consultation Paper on the Pricing Framework for Australian Public Hospital Services 2017-18.

ACT Health: Feedback on Draft Restraint of a Person Policies

Published: 2016 Health Directorate Quality and Safety in Health Care

HCCA provided input on this policy in 2014 and are happy to see that some changes have been made in response to our feedback, including references to the National Safety and Quality Standards 2012, and notably details around the auditing and reporting of restraint processes, including RiskMan data seem to…

ACT Health: Feedback on the Consent & Treatment Policy

Published: 2016 Health Directorate Quality and Safety in Health Care

Overall there is support for the amalgamation of policies relating to informed consent and consent to treatment. There were particularly strong comments around the need to strengthen the consumer focus in the policy. There was concern that the policy did not adequately interpret the changes to legislation.

ACT Government: Concessions Review Consultation

Published: 2016 Quality and Safety in Health Care

HCCA recognises the ACT context of current fiscal pressures and budget constraint in reviewing expenditure on concessions in the region, however we urge you to continue to look at these concessions through a lens of social inclusion, equity and equality. We are supportive of a streamlined approach to concessions in…

ACT Health: Electrical Safety Policy & Procedure

Published: 2016 Quality and Safety in Health Care

HCCA welcomes the opportunity to provide input into the ACT Health Electrical Safety Policy and Procedure for Safety with using Electrical Equipment and Power Cords – General.

ACT Health: Multiple Chemical Sensitivities Clinical Procedure

Published: 2016 Health Directorate Quality and Safety in Health Care

Consumer feedback has indicated that a number of people living with Multiple Chemical Sensitivities who have been hospitalised at The Canberra Hospital since the protocols were in force have expressed concerns during and after treatment. This is a small number of people but we consider there to be value in…