Publications

ACSQHC: Charter of Health Care Rights 2019

Published: 2019 Health Literacy/Patient Information Quality and Safety in Health Care

HCCA’s consultation on the revised Australian Charter of Healthcare Rights clearly indicated that articulating healthcare rights is important to consumers. We believe that the overarching right to health care is the right for consumers to high quality care.

CHS: Consumer Privacy & Consent

Published: 2019 Canberra Health Services Quality and Safety in Health Care

HCCA appreciates this opportunity to provide feedback and to partner with Canberra Health Services in ensuring that processes for consent that are clear, health literate, and meet the needs of consumers and of the organisation.

TGA: Proposed Regulatory Scheme for Personalised Medical Devices, including 3D-Printed Devices

Published: 2019 Quality and Safety in Health Care Therapeutic Goods Administration

Personalised medical devices and 3D-printed devices are transforming health care. These kinds of devices are allowing technology and materials to be personalised for consumers and changing health care in ways that could not previously have been envisaged. HCCA’s consultation with consumers on the proposed regulatory scheme for personalised medical devices,…

TGA: Regulation of Software, including Software as a Medical Device

Published: 2019 Digital Health Quality and Safety in Health Care Therapeutic Goods Administration

Overall, HCCA supports TGA’s proposed changes to the regulation of medical device software in Australia. Our consumers feel that the existing medical device framework does not adequately address more recent (and future) advances in technology. TGA’s consultation paper recognises a variety of issues and proposes a range of regulatory changes…

Royal Commission: Inquiry into Aged Care & Safety

Published: 2019 Aged Care/Health of Older People Inquiries Quality and Safety in Health Care

The Health Care Consumers’ Association (HCCA) is very pleased that the Royal Commission into Aged Care Quality and Safety was established. The Commission will undoubtedly uncover cases where older Australian’s have not been treated with the dignity and respect they deserve. In doing so, you will give them a voice…

ACT Health: Consultation on Guidelines for Rehabilitation Aged & Community Services Client Management for NDIS-funded Services

Published: 2019 Aged Care/Health of Older People Health Directorate Quality and Safety in Health Care

We understand that RACS is developing a transition plan that will cover all those who have already used RACS’ services. However, we believe that consumers will continue to find that their service plan does not reflect their current needs on occasions. Therefore, we would like to see the policy and…

TGA: Increased Online Access to Ingredient Information

Published: 2019 Health Literacy/Patient Information Medicines Quality and Safety in Health Care Therapeutic Goods Administration

Consumers will benefit from increased transparency of information on non-active ingredients currently included in therapeutic goods marketed in Australia. Access to information, such as ingredient information about medicines and other therapeutic goods, is part of the Australian Charter of Healthcare Rights (2nd Edition).

HCCA Annual Report 2018-2019

Published: 2019

This report celebrates HCCA's 40th anniversary and reviews the activities and achievements of HCCA during the period 1 July 2018 to 30 June 2019.

Participant experiences and expectations of The Way Back Support Service

Published: 2019 Mental Health

This report provides the finding of a series of interviews with participants of The Way Back Support Service as part of its evaluation. Published February 2019.

ACT Government: Inquiry into ACT Libraries

Published: 2018 Aged Care/Health of Older People Chronic Conditions Health Literacy/Patient Information

HCCA supports the important role of libraries within the ACT community. Libraries, especially physical branches, help to improve social connectedness, are a part of creating age-friendly cities and maintaining overall good health in our communities.