Publications

Strategic Plan 2025-2030

Published: 2025

HCCA's Strategic Plan for 2025-2030 outlines our strategic and advocacy priorities for the 2025-2030 period.

Resource List: Managing Your Medicines

Published: 2025 Health Literacy/Patient Information Medicines

This resource list from our talk on Managing Your Medicines has links tips and links to help you understand and manage your medicines.

Experiences of Older Adults with Dementia and Behavioural and Psychological Symptoms of Dementia (BPSD): Understanding Healthcare Access in Residential Settings

Published: 2024 Aged Care/Health of Older People Chronic Conditions Inclusive Health Care Primary Health Care Quality and Safety in Health Care

Meeting the healthcare needs of people with dementia experiencing behavioural and psychological symptoms of dementia is challenging. This report explores how people with dementia living in residential aged care accessed healthcare and their experiences of care during hospital presentations and admissions. This report also investigates the experiences of family carers…

ACT Multicultural Primary Care Needs Assessment

Published: 2024 Primary Health Care

HCCA in partnership with Multicultural Hub Canberra was contracted by Capital Health Network (CHN) to engage with multicultural communities and understand the challenges multicultural communities in the ACT face when accessing primary health services. By engaging directly with members of the multicultural community, this report aimed to uncover specific barriers…

Improving health care in the ACT: HCCA’s contribution

Published: 2024

This report outlines HCCA's contribution to building a consumer-centred health system that provides safe, accessible, and high-quality health care in the ACT over the period of our 2021-2024 Strategic Plan.

Annual Report 2024

Published: 2024

HCCA's Annual Report for the period July 2023 - June 2024.

Factsheet: Writing Clear Health Information

Published: 2024 Health Literacy/Patient Information

This factsheet includes key steps and tips to make written information clear for consumers. Clearly written health information makes it easy to, find the information we need, understand how it applies to our situation and put it into action. These tips can be used by anyone who is writing about…

Resource List: Advance Care Planning

Published: 2024 Advance Care Planning Health Literacy/Patient Information

This is our most up-to-date resource list on Advance Care Planning.

Integrated Care in the ACT Region: Consumer perspectives

Published: 2024 Health Directorate Integrated Care Primary Health Care

The ACT has pursued integrated health care for decades, aiming to improve consumer experiences and quality of care for those with long-term conditions. Better integration of health services improves consumer experience, ensures high-quality care for those with long-term conditions, and addresses service fragmentation. This is the second report from the…

HCCA Response to ACT Budget 2024-25

Published: 2024 Budget Consultations

Overall, the ACT Government has delivered a budget that seeks to meet increasing demand for many health and hospital services through continuing and new commitments to infrastructure and service development. It includes measures relevant to many of HCCA’s current priorities including funding for improvements to: access to outpatients’ services support…