Publications

Strategic Plan 2025-2030

Published: 2025

HCCA's Strategic Plan for 2025-2030 outlines our strategic and advocacy priorities for the 2025-2030 period.

Resource List: Managing Your Medicines

Published: 2025 Health Literacy/Patient Information Medicines

This resource list from our talk on Managing Your Medicines has links tips and links to help you understand and manage your medicines.

Factsheet: Trusted Health Websites

Published: 2025 Health Literacy/Patient Information

Our factsheet provides some tips on finding quality health information online and some trusted health websites for consumers.

Factsheet: Stretching Your Health Dollar

Published: 2025 Health Literacy/Patient Information Medicines Mental Health Out-of-Pocket Costs Self-Management

Our factsheet contains useful information and links on how to stretch your health dollar in the ACT.

Experiences of Older Adults with Dementia and Behavioural and Psychological Symptoms of Dementia (BPSD): Understanding Healthcare Access in Residential Settings

Published: 2024 Aged Care/Health of Older People Chronic Conditions Inclusive Health Care Primary Health Care Quality and Safety in Health Care

Meeting the healthcare needs of people with dementia experiencing behavioural and psychological symptoms of dementia is challenging. This report explores how people with dementia living in residential aged care accessed healthcare and their experiences of care during hospital presentations and admissions. This report also investigates the experiences of family carers…

ACT Multicultural Primary Care Needs Assessment

Published: 2024 Primary Health Care

HCCA in partnership with Multicultural Hub Canberra was contracted by Capital Health Network (CHN) to engage with multicultural communities and understand the challenges multicultural communities in the ACT face when accessing primary health services. By engaging directly with members of the multicultural community, this report aimed to uncover specific barriers…

Improving health care in the ACT: HCCA’s contribution

Published: 2024

This report outlines HCCA's contribution to building a consumer-centred health system that provides safe, accessible, and high-quality health care in the ACT over the period of our 2021-2024 Strategic Plan.

Annual Report 2024

Published: 2024

HCCA's Annual Report for the period July 2023 - June 2024.

Factsheet: Writing Clear Health Information

Published: 2024 Health Literacy/Patient Information

This factsheet includes key steps and tips to make written information clear for consumers. Clearly written health information makes it easy to, find the information we need, understand how it applies to our situation and put it into action. These tips can be used by anyone who is writing about…

Resource List: Advance Care Planning

Published: 2024 Advance Care Planning Health Literacy/Patient Information

This is our most up-to-date resource list on Advance Care Planning.