Improving health care in the ACT: HCCA’s contribution
Published: 2024
This report outlines HCCA's contribution to building a consumer-centred health system that provides safe, accessible, and high-quality health care in the ACT over the period of our 2021-2024 Strategic Plan.Integrated Care in the ACT Region: Consumer perspectives
Published: 2024 Local
The ACT has pursued integrated health care for decades, aiming to improve consumer experiences and quality of care for those with long-term conditions. Better integration of health services improves consumer experience, ensures high-quality care for those with long-term conditions, and addresses service fragmentation. This is the second report from the…Consumer Representatives Program Review: 2019-2023
Published: 2023 Local
This Report shares findings from a 2023 internal review of the HCCA Consumer Representatives Program. It draws on a context scan, literature review, analysis of implementation of recommendations from past Program reviews, and interviews as well as surveys of consumer representatives and committee Chairs and Secretariats. The Report finds that…Reflections on Consumer Involvement in the Canberra Hospital Expansion Project
Published: 2023 Local
This report documents the experience and reflections of consumer representatives, community organisation representatives, and HCCA staff on their involvement in the Canberra Hospital Expansion Project (CHEP). It captures the process, experience, and learnings of participation from a consumer/ community organisation perspective, with the intention of informing future consumer participation in…Integrated Care in the ACT Region: Conversations with service providers
Published: 2023 Local
The ACT has sought more integrated health care for several decades as can be seen through the many health related policies and frameworks. Across Australia and internationally, better integration of health services serves to improve consumer experience of care, provide high quality care for the increasing number of people with…Looking after your health with a long-term condition: Perspectives from international students living in the ACT
Published: 2022 Local
This report shares the findings from community-centered research that investigates how international students undertaking tertiary education in the ACT look after their health when they have a long-term health condition. The report explores the everyday strategies that international students use to look after their health, and some of the difficulties…“I try not to see a doctor unless I really have to”: Perspectives of older Chinese migrants to the ACT about long-term conditions self-management
Published: 2022 Local
This report explores how Chinese migrants to the ACT, who are 55 or older, look after their health when they have one or more long-term condition. It reports on learning from in-depth semi-structured conversations with 21 participants, and shares the findings.Looking after your health with a long-term condition: Perspectives from Vietnamese seniors in the ACT
Published: 2022 Local
This report shares the findings from a research project that asks how Vietnamese-speaking seniors (aged 60 or over) in the ACT look after their health when they have one or more long-term health conditions. The report also explores some of the difficulties that people in this demographic may experience when…Breathing Easier Project
Published: 2021
HCCA Project on Improving Care for People with Chronic Obstructive Pulmonary Disease (COPD)Requirements for family and carer spaces
Published: 2020 Local
Family members and carers play an important role in the care and recovery of patients in hospital. This document outlines the types of spaces and features that family members and carers will require in the new Critical Services Building at Canberra Hospital to enable them to better support consumers during…