Quality and Safety in Health Care

CHS: Review of Consumer Feedback Management Policy and Procedure

Published: 2020 Local

CHS: Review of Clinical Procedure for Idiopathic Environmental Intolerance/Multiple Chemical Sensitivity

Published: 2020 Local

CHS: Language Services Procedure – Interpreters & Translated Materials

Published: 2020 Local

CHS: Oral Health Services Review of Model of Care and Governance Framework

Published: 2020 Local

ACT Health: Regulation of Health Care Facilities

Published: 2020 Local

ACT Health: Review of the Draft of the ACT Charter of Rights for People Experiencing Mental Illness or Mental Disorder

Published: 2020 Local

ACSQHC: National Safety and Quality Primary Healthcare Standards

Published: 2020 National

Consultation Paper: Private Health Insurance Reforms (second wave)

Published: 2021 National

CHS: Review of Volunteer Services Policy

Published: 2021 Local

Volunteers play an important role in our health system, including in our hospitals. Given this valuable role, it is vital to have a CHS policy supporting consumers and staff in volunteering. Consumers told us that it was great to see that induction of volunteers, working with vulnerable people, along with…

CHS: Review of Clinical Incident Management Policy & Procedure

Published: 2021 Local

We shared the CHS Clinical Incident Management Policy and Procedure documents with our members through HCCA’s Quality and Safety Consumer Reference Group (QSCRG), and our Health Policy and Research Advisory Committee (HPRAC). Both these groups have a keen interest in this important area of health care. We have drawn on…