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ACT Legislative Assembly: Inquiry into Maternity Services in the ACT

Published: 2018 Local

HCCA is a member-based organisation and for this submission we consulted with our members and with the HCCA Health Policy Advisory Committee. Our submission draws on experiences shared with us by twelve mothers of babies or young children in the ACT. This submission also draws on discussions with key community…


Consumer and Family Experiences and Expectations of Accessing Interstate Specialist Care

Published: 2020 Local

The Final Report from the Kids Interstate Shared Care Project, published May 2020

A model for patient navigation in the ACT for people with chronic and complex conditions

Published: 2018 Local

Final Report from the Patient Care Navigation Project, which set out to develop a model for patient navigation service in the ACT

Capturing the User Experience of the Obesity Management Service

Published: 2016 Local

This study captures consumer and clinician experience of the Obesity Management Service and identifies priorities for service improvements.

“Of course it’s better if we’re there”: Consumer involvement in health infrastructure in the ACT, 2009-2016

Published: 2016 Local

This report draws together information about the involvement and contribution of the Health Care Consumers Association staff and consumer representatives to health infrastructure projects undertaken by the ACT Health Directorate between 2008 and 2016.

Report: Health Care Consumers’ Association Tour of Fiona Stanley Hospital, Western Australia

Published: 2016 National

HCCA staff toured Fiona Stanley Hospital in Western Australia as part of the Health Infrastructure Program

Report: Health Care Consumers’ Association Tour of St John of God Midland Hospital, Western Australia

Published: 2016 National

HCCA staff toured St John of God Midland Hospital in Western Australia as part of the Health Infrastructure Program

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