ACT Health: Referral Information for ACT Women’s Health Service
Published: 2015 Local
The Health Care Consumers’ Association (HCCA) provided written feedback on the proposed consumer handouts for the Women’s Health Service. Comments on this document were compiled by the HCCA Policy Steering Committee which works to provide oversight and advice in relation to HCCA policy submissions and position statements.Clare Holland House Calvary Health Care ACT: Patient Information ACT Specialist Palliative Care Service
Published: 2015 Local
HCCA provided consumer feedback on patient information for the ACT Specialist Palliative Care Service at Clare Holland House Calvary Health Care ACT.ACT Health: Elective Surgery Patient information
Published: 2015 Local
HCCA provided feedback on the smoking and surgery patient information and general patient information 2015.ACT Health: Patient Information for ACT School Immunisation Program & Kindergarten Health Check
Published: 2015 Local
We would like to commend your team for developing this resource to increase understanding of vaccination and early health checks and the importance of children and youth health. The fact sheets also inform families and carers of what they can reasonably expect from their child’s participation in this program.CHS: Draft Consumer Handout Guideline
Published: 2021 Local
HCCA has had a long involvement in the CHS Consumer Handout Committee and has supported consumers representative for many years. Consumer handouts are important resources for consumers and there was considerable interest from our members in this review.ACT Government: Inquiry into ACT Libraries
Published: 2018 Local
HCCA supports the important role of libraries within the ACT community. Libraries, especially physical branches, help to improve social connectedness, are a part of creating age-friendly cities and maintaining overall good health in our communities.Feedback on the Chemotherapy Education Checklist
Published: 2014 Local
The document is extremely comprehensive, highlighting areas that many patients indicate they have lacked information on when using cancer services. HCCA applauds the creation of this document as an important part of insuring adequate support and information is given to health care consumers and their families.ACT Health: Smoke-Free Environment Policy
Published: 2014 Local
HCCA supports the implementation of this policy, however has some concerns around the support for visitors of ACT Health facilities, and how to address non-compliance with the policy for visitors. Whist the strategy for staff and patients is well developed, there is not a clear strategy or description of resources…Take Action! Mental Health Complaints and Feedback in the ACT
Published: 2022 Local
This guide to mental health care complaints is made up of 6 Fact Sheets. You can start with Fact Sheet 1. Is there a problem with your mental health care? by hitting the download button on the right.Take Action! Health Complaints and Feedback in the ACT Guide
Published: 2024 Local
Updated January 2024. This guide to health care complaints is made up of 6 Tip Sheets and a Directory. You can start with Tip Sheet 1. Take action! Health complaints and feedback in Canberra by hitting the download button on the right.