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Reflections on Consumer Involvement in the Canberra Hospital Expansion Project

Published: 2023 Local

This report documents the experience and reflections of consumer representatives, community organisation representatives, and HCCA staff on their involvement in the Canberra Hospital Expansion Project (CHEP). It captures the process, experience, and learnings of participation from a consumer/ community organisation perspective, with the intention of informing future consumer participation in…

Canberra Hospital Expansion Project – Briefing Document for Consumers

Published: 2021 Local

This document was originally created in 2021 for consumer representatives participating in design user groups for the Canberra Hospital's new Critical Services Building. It reflects what we had found in previous work, and we believe the design principles are applicable in future infrastructure projects.

Submission to ACT Government’s 2024-25 Budget Consultation

Published: 2024 Local

HCCA wants to see the 2024-25 ACT Budget address priorities in three key domains of health: 1. improving consumer access to specific support and health services; 2. improving the integration of care within the health system; and 3. supporting the community sector to meet demand for services.

Submission to Northside Hospital Planning and Design Consultation

Published: 2022 Local

The Northside Hospital is a welcome opportunity to address the distinctive health needs of ACT residents living in the area. This submission has been prepared in consultation with our members and community organisations to ensure the planning and design of the hospital adequately addresses the specific health needs of ACT…

ACT Health: University of Canberra Public Hospital Service Delivery Plan

Published: 2014 Local

HCCA made a submission to the ACT Government regarding the Service Delivery Plan for UCPH. We had extensive consultation with our members on the future provision of health services in Canberra both through public forums and from individual members and membership organisations.

ACT Health: Model of Care and Model of Service Delivery for the University of Canberra Public Hospital

Published: 2015 Local

HCCA provided Feedback on the Model of Care and Model of Service Delivery for the University of Canberra Public Hospital

Requirements for family and carer spaces

Published: 2020 Local

Family members and carers play an important role in the care and recovery of patients in hospital. This document outlines the types of spaces and features that family members and carers will require in the new Critical Services Building at Canberra Hospital to enable them to better support consumers during…

“Of course it’s better if we’re there”: Consumer involvement in health infrastructure in the ACT, 2009-2016

Published: 2016 Local

This report draws together information about the involvement and contribution of the Health Care Consumers Association staff and consumer representatives to health infrastructure projects undertaken by the ACT Health Directorate between 2008 and 2016.

Report: Health Care Consumers’ Association Tour of Fiona Stanley Hospital, Western Australia

Published: 2016 National

HCCA staff toured Fiona Stanley Hospital in Western Australia as part of the Health Infrastructure Program

Report: Health Care Consumers’ Association Tour of St John of God Midland Hospital, Western Australia

Published: 2016 National

HCCA staff toured St John of God Midland Hospital in Western Australia as part of the Health Infrastructure Program

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