Consumer Representatives Program Review: 2019-2023
Published: 2023 Local
This Report shares findings from a 2023 internal review of the HCCA Consumer Representatives Program. It draws on a context scan, literature review, analysis of implementation of recommendations from past Program reviews, and interviews as well as surveys of consumer representatives and committee Chairs and Secretariats. The Report finds that…Glossary of Terms for Consumer Representatives
Published: 2024
This is a helpful list of terms that you might find in meetings and papers in your role as a consumer representative.Canberra Hospital Expansion Project – Briefing Document for Consumers
Published: 2021 Local
This document was originally created in 2021 for consumer representatives participating in design user groups for the Canberra Hospital's new Critical Services Building. It reflects what we had found in previous work, and we believe the design principles are applicable in future infrastructure projects.A Guide for Consumers: Partnering with Health Organisations in the ACT
Published: 2022 Local
A Guide for Consumers: Partnering with Health Organisations in the ACT is for people who are motivated to advocate for positive change in the ACT’s health system, drawing on their own personal experience and knowledge.