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Commonwealth Department of Health: Single Charter of Aged Care Rights

Published: 2018 National

HCCA’s overall feedback is that while there are potential benefits for consumers in the move to a single Charter (e.g. consistent consumer rights in all types of aged care), these benefits are not assured. It is important that some of the specific rights set out in the four existing Charters…

Commonwealth Department of Health: Streamlined Consumer Assessment for Aged Care

Published: 2019 National

Of all the “key design issues” highlighted in the Discussion Paper, HCCA members are particularly concerned with embedding wellness and reablement into the aged care assessment process. We understand reablement to be a way of helping people to recover or relearn skills, to regain confidence, and to maximise their independence.…

Royal Commission: Inquiry into Aged Care & Safety

Published: 2019 National

The Health Care Consumers’ Association (HCCA) is very pleased that the Royal Commission into Aged Care Quality and Safety was established. The Commission will undoubtedly uncover cases where older Australian’s have not been treated with the dignity and respect they deserve. In doing so, you will give them a voice…

ACT Health: Consultation on Guidelines for Rehabilitation Aged & Community Services Client Management for NDIS-funded Services

Published: 2019 Local

We understand that RACS is developing a transition plan that will cover all those who have already used RACS’ services. However, we believe that consumers will continue to find that their service plan does not reflect their current needs on occasions. Therefore, we would like to see the policy and…

ACT Health: Storage of S8 (Controlled) Medication in Residential Care Facilities

Published: 2021 Local

We know that it is important for consumers in residential care facilities to have access to controlled medicines for emergency administration. Controlled medicines are frequently used in residential care facilities to treat moderate to severe, acute or chronic pain.

Consumer and Carer Experiences and Expectations of Home-Based Palliative Care in the ACT

Published: 2017 Local

This report documents consumer and carer experiences of palliative care in the ACT. Published September 2017

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