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Do our survey for people with disability and carers!

Your thoughts will help us understand what is making it easier or harder for people with disability and their carers to get the information they need to stay healthy and get health care. This will help us come up with ideas to make health care better in the future. To take part you need to be:

  • aged over 18
  • a person with disability or caring for a person with disability
  • have used health services in the ACT in the past 2 years

Click here to do the survey online or email us at [email protected] or call 02 6230 7800 to book a time to do the survey over the phone or in-person. This survey will take 30-45 minutes to complete. It may take longer if using a screen reader.

Help us share the survey by sharing our posts on Facebook and Instagram or download the poster.

We want to hear from health care workers!

We are doing a survey and interviews to hear from health workers working in the ACT in a consumer-facing role. We want to hear about:

  • Your understanding of health literacy in practice
  • Your experience working with people with disability and their supporters
  • How you meet the needs of people with diverse communication needs
  • Challenges you face in meeting patient needs
  • Training and resources you have used or would find helpful

We encourage all kinds of health workers including GPs, Nurses, Specialists, Pharmacists, Allied Health, Reception and Administration staff to take part. Taking part is voluntary and your participation is anonymous. You do not need to have any specific training or experience to participate.

Help us spread the word by sharing our poster with your colleagues or health providers.

About the project

HCCA is undertaking a research project to understand the health literacy needs of people with disability living in the ACT and those that support them, including carers, support providers, advocates and health care workers. Health literacy is about people having the knowledge, skills and confidence to:

  • find, understand, and use health information
  • be active partners in their care, and
  • navigate health and social support systems.

Learn more about health literacy here.

This project is aligned with Action 1.3 of the ACT Disability Health Strategy First Action Plan, 2024-2026.

This project will aim to provide:

  • A solid, applicable understanding of the strengths and weaknesses in health literacy both broadly and for specific parts of the ACT disability communities and focus areas for action.
  • Advice on approaches and resources which may be suitable for adaptation in the ACT.
  • Recommendations for where future projects and resources may be targeted to improve the way health workers support the health literacy of people with disabilities.
  • Identification of specific services within the ACT that are positioned well for co-designed action research in subsequent years.

This project is funded by ACT Health until 30 June 2025.

If you are interested in this project, please contact us on 6230 7800 or by email at [email protected].

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