Local

ACT Health: Restraint of Patients Policy, Process, and Standard Operating Procedure at The Canberra Hospital

Published: 2014 Local

HCCA supports the review of the current policies and SOPs relating use of restraints with patients to ensure this reflects current best practice, the National Safety and Quality Health Services Standards (NSQHS) and promotes of a culture which minimises the use of restraint.

ACT Government: Response to ACT Budget 2019-20

Published: 2019 Local

HCCA's initial response to the 2019-20 ACT Budget.

ACT Government: ACT Budget 2019-20

Published: 2018 Local

HCCA's submission to the 2019-20 ACT Budget consultation.

ACT Government: ACT Budget 2021-22

Published: 2021 Local

HCCA's submission to the 2021-22 ACT Budget consultation.

ACT Health: Overcapacity Protocol at Canberra Hospital

Published: 2014 Local

HCCA are generally supportive of this approach to peak times and recognise the importance of developing a risk management framework to ensure those sickest and most at risk receive adequate health care

ACT Health: ACT Mental Health & Wellbeing Framework 2015-2025

Published: 2015 Local

HCCA is the peak health consumer organisation in the ACT and has extensive experience in the development of frameworks such as the ACT Mental Health and Wellbeing Framework 2015-2025. We see that there is work still to do to make this document meet the needs of the community.

ACT Government: Expenditure Review of the ACT Concessions Program

Published: 2015 Local

HCCA welcomes the opportunity to provide input into ACT Government Concessions Review. HCCA recognises the ACT context of current fiscal pressures and budget constraint in reviewing expenditure on concessions in the region, however we urge you to continue to look at these concessions through a lens of social inclusion, equity…

Community Development Policy

Published: 2022 Local

This policy outlines the ways in which HCCA staff, Executive Committee and members promote collective action to reduce health inequities and contribute to the development of communities in the ACT and surrounding region.

Take Action! Mental Health Complaints and Feedback in the ACT

Published: 2022 Local

This guide to mental health care complaints is made up of 6 Fact Sheets. You can start with Fact Sheet 1. Is there a problem with your mental health care? by hitting the download button on the right.

Take Action! Health Complaints and Feedback in the ACT Guide

Published: 2024 Local

Updated January 2024. This guide to health care complaints is made up of 6 Tip Sheets and a Directory. You can start with Tip Sheet 1. Take action! Health complaints and feedback in Canberra by hitting the download button on the right.