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Requirements for family and carer spaces

Published: 2020 Local

Family members and carers play an important role in the care and recovery of patients in hospital. This document outlines the types of spaces and features that family members and carers will require in the new Critical Services Building at Canberra Hospital to enable them to better support consumers during…

Community Health Literacy in the ACT: Environmental Scan

Published: 2020 Local

This report shares learning from research and consultation on the topic of community health literacy in the ACT and region. Click "read online" to download a shorter summary of findings.

“There’s What Your Doctors Say and Then There’s the Real World”: Looking After Your Health with a Long-Term Condition Final Report

Published: 2020 Local

This is the final report from the Looking After Your Health with a Long-Term Condition project.

Consumer and Family Experiences and Expectations of Accessing Interstate Specialist Care

Published: 2020 Local

The Final Report from the Kids Interstate Shared Care Project, published May 2020

Participant experiences and expectations of The Way Back Support Service

Published: 2019 Local

This report provides the finding of a series of interviews with participants of The Way Back Support Service as part of its evaluation. Published February 2019.

Consumer experience and expectations of after-hours primary care in the ACT

Published: 2018 Local

This study aimed to understand why consumers use after-hours services, what care they receive and how satisfied they are with that care. Published April 2018.

A model for patient navigation in the ACT for people with chronic and complex conditions

Published: 2018 Local

Final Report from the Patient Care Navigation Project, which set out to develop a model for patient navigation service in the ACT

ACT Government: ACT Budget 2022-23

Published: 2022 Local

HCCA's submission to the 2022-23 ACT Budget consultation.

Consumer and Carer Experiences and Expectations of Home-Based Palliative Care in the ACT

Published: 2017 Local

This report documents consumer and carer experiences of palliative care in the ACT. Published September 2017

Capturing the User Experience of the Obesity Management Service

Published: 2016 Local

This study captures consumer and clinician experience of the Obesity Management Service and identifies priorities for service improvements.

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