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HCCA Statement of Priorities for the 2024 ACT Election

Published: 2024 Local

This Statement of Priorities represents our areas of focus for the 2024 ACT Election. We ask political parties and independent candidates to consider and address these priorities. HCCA’s consumer members were integrally involved in the development of these priorities. We have identified priority actions under three domains: 1. Improving consumer…

Consumer Representatives Program Review: 2019-2023

Published: 2023 Local

This Report shares findings from a 2023 internal review of the HCCA Consumer Representatives Program. It draws on a context scan, literature review, analysis of implementation of recommendations from past Program reviews, and interviews as well as surveys of consumer representatives and committee Chairs and Secretariats. The Report finds that…

Reflections on Consumer Involvement in the Canberra Hospital Expansion Project

Published: 2023 Local

This report documents the experience and reflections of consumer representatives, community organisation representatives, and HCCA staff on their involvement in the Canberra Hospital Expansion Project (CHEP). It captures the process, experience, and learnings of participation from a consumer/ community organisation perspective, with the intention of informing future consumer participation in…

Canberra Hospital Expansion Project – Briefing Document for Consumers

Published: 2021 Local

This document was originally created in 2021 for consumer representatives participating in design user groups for the Canberra Hospital's new Critical Services Building. It reflects what we had found in previous work, and we believe the design principles are applicable in future infrastructure projects.

8 Steps to Staying Safe Tipsheet [Farsi]

Published: 2024 Local

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

8 Steps to Staying Safe Tipsheet [Arabic]

Published: 2024 Local

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

8 Steps to Staying Safe Tipsheet [Chinese]

Published: 2024 Local

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

8 Steps to Staying Safe Tipsheet [Hindi]

Published: 2024 Local

This translated tipsheet includes 8 simple steps to keep yourself safe during your hospital stay. It is part of our Staying Safe resources. This resource was adapted with permission from Guy’s St Thomas NHS Foundation.

Submission to ACT Government’s 2024-25 Budget Consultation

Published: 2024 Local

HCCA wants to see the 2024-25 ACT Budget address priorities in three key domains of health: 1. improving consumer access to specific support and health services; 2. improving the integration of care within the health system; and 3. supporting the community sector to meet demand for services.

Submission: Consent to Healthcare Treatment Guideline (Canberra Health Services)

Published: 2023 Local

The Canberra Health Services (CHS) Consent to Healthcare Treatment Guidelines provide guidance to clinicians and other health practitioners working within CHS. HCCA views consumer consent to healthcare treatment as a core pillar alongside quality & safety in the operation of health services. HCCA's feedback on the Guidelines emphasises the importance…

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