Experiences of Older Adults with Dementia and Behavioural and Psychological Symptoms of Dementia (BPSD): Understanding Healthcare Access in Residential Settings
Published: 2024 Local
Meeting the healthcare needs of people with dementia experiencing behavioural and psychological symptoms of dementia is challenging. This report explores how people with dementia living in residential aged care accessed healthcare and their experiences of care during hospital presentations and admissions. This report also investigates the experiences of family carers…ACT Multicultural Primary Care Needs Assessment
Published: 2024 Local
HCCA in partnership with Multicultural Hub Canberra was contracted by Capital Health Network (CHN) to engage with multicultural communities and understand the challenges multicultural communities in the ACT face when accessing primary health services. By engaging directly with members of the multicultural community, this report aimed to uncover specific barriers…Resource List: Advance Care Planning
Published: 2024 Local
This is our most up-to-date resource list on Advance Care Planning.Integrated Care in the ACT Region: Consumer perspectives
Published: 2024 Local
The ACT has pursued integrated health care for decades, aiming to improve consumer experiences and quality of care for those with long-term conditions. Better integration of health services improves consumer experience, ensures high-quality care for those with long-term conditions, and addresses service fragmentation. This is the second report from the…HCCA Response to ACT Budget 2024-25
Published: 2024 Local
Overall, the ACT Government has delivered a budget that seeks to meet increasing demand for many health and hospital services through continuing and new commitments to infrastructure and service development. It includes measures relevant to many of HCCA’s current priorities including funding for improvements to: access to outpatients’ services support…Easy Read: Take Action! Guide to Health Complaints and Feedback in the ACT
Published: 2024 Local
This is an Easy Read translation of our guide to health care complaints in the ACT. It is made up of 5 Factsheets. You can download all the files in one document by hitting the "download" button.HCCA Statement of Priorities for the 2024 ACT Election
Published: 2024 Local
This Statement of Priorities represents our areas of focus for the 2024 ACT Election. We ask political parties and independent candidates to consider and address these priorities. HCCA’s consumer members were integrally involved in the development of these priorities. We have identified priority actions under three domains: 1. Improving consumer…Consumer Representatives Program Review: 2019-2023
Published: 2023 Local
This Report shares findings from a 2023 internal review of the HCCA Consumer Representatives Program. It draws on a context scan, literature review, analysis of implementation of recommendations from past Program reviews, and interviews as well as surveys of consumer representatives and committee Chairs and Secretariats. The Report finds that…Reflections on Consumer Involvement in the Canberra Hospital Expansion Project
Published: 2023 Local
This report documents the experience and reflections of consumer representatives, community organisation representatives, and HCCA staff on their involvement in the Canberra Hospital Expansion Project (CHEP). It captures the process, experience, and learnings of participation from a consumer/ community organisation perspective, with the intention of informing future consumer participation in…Canberra Hospital Expansion Project – Briefing Document for Consumers
Published: 2021 Local
This document was originally created in 2021 for consumer representatives participating in design user groups for the Canberra Hospital's new Critical Services Building. It reflects what we had found in previous work, and we believe the design principles are applicable in future infrastructure projects.