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Resources Local Easy Read Health Literacy/Patient Information Quality and Safety in Health Care

Easy Read: Take Action! Guide to Health Complaints and Feedback in the ACT

Published: 2024

You have a right to make a complaint or give feedback about health care. We have worked with consumers and service providers to develop some resources to help you:

  • Decide if you want to give feedback or make a complaint,
  • Find advice and support, and
  • Work out what is the best action for your individual circumstances.

This Guide is made up of 5 factsheets. You can download all of them by clicking the ‘download’ button on the right or download them each individually:

  1. About Health Complaints and Feedback – Easy Read
  2. Making a Complaint about a health professional – Easy Read
  3. Tips for Making a Complaint – Easy Read
  4. What to expect from your complaint – Easy Read
  5. Your Medical Records – Easy Read

Find our other guides to complaints at Take action! A Guide to health complaints and feedback in the ACT

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