Publications

Submission to ACT Government’s 2024-25 Budget Consultation

Published: 2024 Aged Care/Health of Older People Budget Consultations Digital Health Health Infrastructure Health Service Planning

HCCA wants to see the 2024-25 ACT Budget address priorities in three key domains of health: 1. improving consumer access to specific support and health services; 2. improving the integration of care within the health system; and 3. supporting the community sector to meet demand for services.

Staying Safe: At Home – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you when you are back at home after your hospital stay. 

Staying Safe: In Hospital – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you know your rights in hospital and how to stay safe. 

Staying Safe: Going to Hospital – Easy Read

Published: 2024 Disability Health Easy Read Health Literacy/Patient Information

This Easy Read guide can help you get ready for your hospital stay.

Submission: Climate Change Amendment (Duty of Care and Intergenerational Climate Equity) Bill 2023

Published: 2024 Health Service Planning Inquiries Sustainable Health Care

HCCA's submission to the Senate Inquiry emphasises the impacts of climate change on health and how health equity must be considered in all public policy.

Take Action! Health Complaints and Feedback in the ACT Guide

Published: 2024 Health Literacy/Patient Information Quality and Safety in Health Care

Updated January 2024. This guide to health care complaints is made up of 6 Tip Sheets and a Directory. You can start with Tip Sheet 1. Take action! Health complaints and feedback in Canberra by hitting the download button on the right.

Submission: Consent to Healthcare Treatment Guideline (Canberra Health Services)

Published: 2023 Canberra Health Services Quality and Safety in Health Care

The Canberra Health Services (CHS) Consent to Healthcare Treatment Guidelines provide guidance to clinicians and other health practitioners working within CHS. HCCA views consumer consent to healthcare treatment as a core pillar alongside quality & safety in the operation of health services. HCCA's feedback on the Guidelines emphasises the importance…

Submission: Commonwealth Government COVID-19 Response Inquiry

Published: 2023 Health Service Planning Inquiries

HCCA's submission to this inquiry details consumer concerns around the Commonwealth COVID response, and suggests mechanisms for better targeting future responses.

Annual Report 2022-2023

Published: 2023

This annual report reviews the activities and achievements of the Health Care Consumers’ Association of the ACT (HCCA) during the period 1 July 2022 to 30 June 2023.

Submission: National Health and Climate Strategy

Published: 2023 Sustainable Health Care

Climate change is one of the most complex issues we face. It is challenging to address as it cuts across all ecological, social or economic systems and affects human health at a global and local level. We need to be able to answer the question: how do we continue to…