HCCA provides training for people interested in becoming consumer representatives. The training is free and conducted in a relaxed atmosphere. People share their views and experiences of health services in the ACT, and learn about consumer participation and how it benefits the health system. Participants meet experienced consumer representatives and hear about the consumer representative role first hand. 

 

Consumer representative training covers the following modules: 

 

• What is consumer participation?

• What are consumer perspectives? 

• Navigating our health system 


• The importance of health literacy

• How to keep ourselves safe in our health system

 

If you would like more information about the training or to register your interest contact the office on 6230 7800.

 

 

What do participants say about our training?

 

"The training is not only useful for those hoping to become a consumer representaitve, but it would also be useful for anyone who needs to navigate the ACT Health system ." 

 

"A great introduction into the health system and how we can effect change."

 

"Training assisted my own needs to health care [and] provided what I need to assist the community in regards to health issues."