There is a vacancy for a consumer representative member on each of the three standards committees below. Standards committees oversee work in one of ten areas identified as being important to the quality and safety of health care and are an important area of involvement in the ACT Health system for HCCA. Every three years, hospitals are independently assessed on their performance in these 10 areas (known as accreditation). The Canberra Hospital will be accredited again in March 2018. The time between now and then will be busy and interesting for members of these committees.

As these are high level committees, we encourage consumers with some experience in meeting procedures and knowledge of the consumer issues in these areas to apply. Successful nominees are encouraged to also attend the HCCA Quality and Safety Consumer Reference Group meetings which occur on the first Tuesday of every second month from 12:00pm to 1:30pm at the HCCA offices in Hackett.

 

Standard 5- Patient Identification and Procedure Matching

This Standard is about the systems and strategies to identify patients and correctly match their identity with the correct treatment.

This committee meets on the second Tuesday of every month at The Canberra Hospital from 9:30 - 11am.

Standard 5 Committee TOR
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Standard 7- Blood and Blood Products

This Standard is about systems and strategies for the safe, effective and appropriate management of blood and blood products so the patients receiving blood are safe.

This committee meets on the fourth Tuesday of each month at The Canberra Hospital at 11am - 12:30pm.

Standard 7 Committee TOR
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Standard 8- Preventing and Managing Pressure Injuries

This Standard is about the systems and strategies to prevent patients developing pressure injuries and best practice management when pressure injuries occur.

This committee meets on the third Monday of every month at The Canberra Hospital from 2 - 3:30pm.

Standard 8 Committee TOR
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The Walk-In Centre Clinical Advisory Group

 

The Walk-in Centres provides free one-off advice and treatment for people with minor illness and injury. This service has two locations (Belconnen and Tuggeranong) with a further two planned for 2018. The Walk-In Centre Clinical Advisory Group oversees the operations of the Walk-in Centres at the Belconnen Community Health Centre and the Tuggeranong Community Health Centre, and is responsible for reviewing and recommending changes to key performance indicators, risk management, adverse events, clinical policy, occupational health and safety, and quality assurance projects and accreditation. The successful nominee will have consumer experience using the services at any of the Walk-in Centres.

 

This committee meets every two months on the third Thursday of the month, from 9.30-11am. The location alternates between the Walk-In Centres at Belconnen and Tuggeranong.

Walk-in Centre Clinical Advisory Group TOR
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Conference Sponsorship Positions

None at present

 

 

 

 

 

 

 

 

If you would like to apply for any of the above Committee opportunites, please click here!

 

If you would like to apply for any of the above Conference Sponsorship opportunites, please click here!

 

 

 

 

There is a vacancy for a consumer representative member on each of the three standards committees below. Standards committees oversee work in one of ten areas identified as being important to the quality and safety of health care and are an important area of involvement in the ACT Health system for HCCA. Every three years, hospitals are independently assessed on their performance in these 10 areas (known as accreditation). The Canberra Hospital will be accredited again in March 2018. The time between now and then will be busy and interesting for members of these committees.

As these are high level committees, we encourage consumers with some experience in meeting procedures and knowledge of the consumer issues in these areas to apply. Successful nominees are encouraged to also attend the HCCA Quality and Safety Consumer Reference Group meetings which occur on the first Tuesday of every second month from 12:00pm to 1:30pm at the HCCA offices in Hackett.

 

Standard 5- Patient Identification and Procedure Matching

This Standard is about the systems and strategies to identify patients and correctly match their identity with the correct treatment.

This committee meets on the second Tuesday of every month at The Canberra Hospital from 9:30 - 11am.

Standard 7- Blood and Blood Products

This Standard is about systems and strategies for the safe, effective and appropriate management of blood and blood products so the patients receiving blood are safe.

This committee meets on the fourth Tuesday of each month at The Canberra Hospital at 11am. 

Standard 8- Preventing and Managing Pressure Injuries

This Standard is about the systems and strategies to prevent patients developing pressure injuries and best practice management when pressure injuries occur.

This committee meets on the third Monday of every month at The Canberra Hospital from 2 - 3:30pm.

 

The Walk-In Centre Clinical Advisory Group

 

The Walk-in Centres provides free one-off advice and treatment for people with minor illness and injury. This service has two locations (Belconnen and Tuggeranong) with a further two planned for 2018. The Walk-In Centre Clinical Advisory Group oversees the operations of the Walk-in Centres at the Belconnen Community Health Centre and the Tuggeranong Community Health Centre, and is responsible for reviewing and recommending changes to key performance indicators, risk management, adverse events, clinical policy, occupational health and safety, and quality assurance projects and accreditation. The successful nominee will have consumer experience using the services at any of the Walk-in Centres.

This committee meets every two months on the third Thursday of the month, from 9.30-11am. The location alternates between the Walk-In Centres at Belconnen and Tuggeranong.

   

Conference Sponsorship Positions

 

ACT Health recognises that consumer representatives should not be left out of pocket from their consumer representative work. All ACT Health committees provide reimbursement for expenses. The current rate of reimbursement is $75.00 per two hour meeting, and a pro-rata rate for meetings longer than two hours. This payment is intended to cover any costs incurred as a result of consumer representative work, such as petrol, parking, printing meeting papers and childcare. Most but not all other non-government health service committees have a similar rate of reimbursement.

 

The ACT Health Consumer, Carer and Community Representative Reimbursement Policy can be found on their website. Our CRP team liaise with the committee Chairs to ensure consumer representatives receive reimbursement. 

 

As of August 2013, the ACT Health Consumer, Carer and Community Representative Policy has changed.  The latest policy can be downloaded below.

 

 

HCCA provides training for people interested in becoming consumer representatives. The training is free and conducted in a relaxed atmosphere. People share their views and experiences of health services in the ACT, and learn about consumer participation and how it benefits the health system. Participants meet experienced consumer representatives and hear about the consumer representative role first hand. 

 

Consumer representative training covers the following modules: 

 

• What is consumer participation?

• What are consumer perspectives? 

• Navigating our health system 


• The importance of health literacy

• How to keep ourselves safe in our health system

 

If you would like more information about the training or to register your interest contact the office on 6230 7800.

 

 

What do participants say about our training?

 

"The training is not only useful for those hoping to become a consumer representaitve, but it would also be useful for anyone who needs to navigate the ACT Health system ." 

 

"A great introduction into the health system and how we can effect change."

 

"Training assisted my own needs to health care [and] provided what I need to assist the community in regards to health issues." 

 

 

 

 

Step 1: Fill in a Membership Application Form.  Each person applying for membership must fill out the membership application form and sign the declaration that they agree to accept and fully support the Aims and Objectives of the Association.

 

Step 2: Your application will be considered by the Executive Committee (EC) at the first meeting after receiving your application.  If you agree to accept and fully support the Aims and Objectives of the Association and have applied in accordance with the application process, your application is likely to be accepted.

 

Step 3: If your application is accepted, you will be sent a letter of confirmation from HCCA.  If the EC decides that an applicant is not suitable to become a HCCA member, the Executive Director will send a letter to that applicant outlining why the EC has decided not to accept their membership application. The membership fee and any donation received will be returned to the applicant.

 

Renewal of Membership

The membership period is three years. Renewal of membership is due on 1 July in the year of expiry.  All members should renew their membership at the end of the three year membership term.

 

Where any member fails to renew by September 30 in the year the membership expires, their membership will lapse and will not be reinstated until the fee is paid. If a membership has lapsed for more than a calendar year they will be required to reapply for membership.

 

If you would like to become a member or renew your membership, please fill in the appropriate form below and return it to HCCA with your payment.