None at present 



Conference Sponsorship Positions

None at present









If you would like to apply for any of the above Committee opportunites, please click here!


If you would like to apply for any of the above Conference Sponsorship opportunites, please click here!





Right now, there are a number of consumer representative positions vacant in a range of really interesting areas of health. Have a look and see if there’s something there for you! If you are interested in a specific vacancy but have not yet completed HCCA’s Advanced Consumer Participation course (This only applies to people who have done some consumer participation training in 2017, when we changed the course modules) please get in touch with Kate (This email address is being protected from spambots. You need JavaScript enabled to view it.) and we might be able to bring you up to speed.


If you would like to nominate for one of these role please click here. If you need assistance to complete your nomination please contact Kate on 6230 7800 (9.30am- 2.30pm). All nominations for the positions below are considered and endorsed by the HCCA Consumer Representatives Program Steering Committee. Nominations close on Monday 19 February.


BreastScreen ACT Community Reference Group

This group provides a forum for representatives of women of the ACT to discuss issues and provide feedback, support and advice to the breast screening program on matters related to the services offered by this program. The group

  • Serves as a forum for networking and exchanging ideas between community organisations and the breast screening program.
  • Provides advice on the development and implementation of strategies that promotes awareness and participation in the breast screening program.
  • Provides consumer-based input into the development and dissemination of resources and educational materials for the breast screening program.
  • Discusses issues related to target groups such as Aboriginal and Torres Strait Islander peoples, women with disabilities, women from lower socio-economic backgrounds and women from culturally and linguistically diverse backgrounds.


The BreastScreen ACT Community Reference Group meets twice a year, at BreastScreen ACT, 1 Moore Street, Canberra City. Meetings are usually in March and October and the next meeting is scheduled for 1-2:30pm on Tuesday 13 March 2018.

This group sometimes seeks feedback/ review of consumer materials out of session via email. The successful consumer representative for this position must be capable of responding to out of session requests for input.


Standard 5- Patient Identification and Procedure Matching

Standard 5 is about the systems and strategies to identify patients and correctly match their identity with the their treatment. Standards committees oversee work in one of ten areas identified as being important to the quality and safety of health care and are an important area of involvement in the ACT Health system for HCCA. Every three years, hospitals are independently assessed on their performance in these 10 areas (known as accreditation). The Canberra Hospital will be accredited again in March 2018. The time between now and then will be busy and interesting for members of standards committees.

This is a high level committee, and consumers with some experience in meeting procedures and knowledge of the consumer issues in these areas are encouraged to apply.


Meetings are held on the second Tuesday of Every month from 9.30 -11am at The Canberra Hospital. The successful consumer representative for this position is encouraged to also attend the HCCA Quality and Safety Consumer Reference Group meetings which occur on the first Tuesday of every second month from 12:00pm to 1:30pm at the HCCA offices in Hackett.


ACT Diabetes Services Reference Group

This group provides a forum for collaborative information sharing, comment on diabetes services performance, and provides input into the development of diabetes related strategies and services in the ACT.

It contributes to the efforts of health services in the ACT to:

  • Prevent and delay the onset of diabetes
  • Prevent and slow progression of diabetes complications
  • Enhance the quality of life of people with diabetes


The group


  • Provides a structured exchange of information between the major service providers and consumer groups involved in diabetes management in the ACT
  • Provides input to ACT Health strategies and service arrangements relating to diabetes care
  • Receives and comments on ACT Health performance reports relating to diabetes, and participate in the evaluation of services
  • Receives and comments on activities reports from organisations represented on the Reference Group if they choose to table them
  • Identifies the improvements achieved in local diabetes services from a consumer perspective
  • Facilitates data collection and analysis to inform policy and practice in diabetes prevention and service delivery
  • Identifies and facilitates opportunities for prevention, including appropriate health promotion activities in clinical settings


The ACT Diabetes Services Reference Group meets 4 times per year (in approximately March, June, September and December)on a Wednesday from 8:00 – 9:00AM at the Canberra Hospital.

The successful consumer representative for this position will have lived experience of diabetes (personally or as a carer).


DonateLife ACT Clinical Advisory Committee

This committee provides advice on clinical issues, risks and proposed changes related to organ and tissue donation clinical service delivery in the ACT and surrounding region. They also advise the DonateLife ACT Consumer & Community Advisory Committee on hospital-based clinical and service delivery issues in the ACT and surrounding region. For more information on DonateLife ACT, please see here:


This committee meets bi-annually in May and November on the third Friday of the month at the Canberra Hospital. The successful consumer representative for this position will have a good knowledge of the clinical issues related to organ and tissue donation.


Mobile Dental Clinic User Group

The Mobile Dental Clinics are customised, vehicle-based clinics which will provide dental services to children (via schools), vulnerable and low income communities. This group will discuss and coordinate the operational requirements of two new Mobile Dental Clinics and develop a Model of Care and Business Rules for this service.

Meeting dates and times have yet to be finalised, and it is anticipated that meetings will be held for approximately 90 minutes every 4-6 weeks.


ACT Health Divisional Women Youth and Children Quality and Safety Committee

This high-level committee aims to achieve a culture of quality and safety within the Division of Women, Youth and Children. This committee responds to recommendations arising from Clinical Review Committees and Mortality and Morbidity Committees, high-level clinical incidents and risk assessments, complaints, compliments and other consumer feedback mechanisms and clinical audit activities. This committee also builds capacity across the Division to ensure services meet and exceed quality and safety standards.

This committee meets on the first Monday of every month from 3:00pm to 4:30pm at the Canberra Hospital.

The successful consumer representative for this position will have the ability to contribute at a strategic level, and an interest and some background knowledge of Women, Youth and Children’s health services.


Conference Sponsorship Positions


ACT Health recognises that consumer representatives should not be left out of pocket from their consumer representative work. All ACT Health committees provide reimbursement for expenses. The current rate of reimbursement is $75.00 per two hour meeting, and a pro-rata rate for meetings longer than two hours. This payment is intended to cover any costs incurred as a result of consumer representative work, such as petrol, parking, printing meeting papers and childcare. Most but not all other non-government health service committees have a similar rate of reimbursement.


The ACT Health Consumer, Carer and Community Representative Reimbursement Policy can be found on their website. Our CRP team liaise with the committee Chairs to ensure consumer representatives receive reimbursement. 


As of August 2013, the ACT Health Consumer, Carer and Community Representative Policy has changed.  The latest policy can be downloaded below.



HCCA provides training for people interested in becoming consumer representatives. The training is free and conducted in a relaxed atmosphere. People share their views and experiences of health services in the ACT, and learn about consumer participation and how it benefits the health system. Participants meet experienced consumer representatives and hear about the consumer representative role first hand. 


Consumer representative training covers the following modules: 


• What is consumer participation?

• What are consumer perspectives? 

• Navigating our health system 

• The importance of health literacy

• How to keep ourselves safe in our health system


If you would like more information about the training or to register your interest contact the office on 6230 7800.



What do participants say about our training?


"The training is not only useful for those hoping to become a consumer representaitve, but it would also be useful for anyone who needs to navigate the ACT Health system ." 


"A great introduction into the health system and how we can effect change."


"Training assisted my own needs to health care [and] provided what I need to assist the community in regards to health issues." 





Step 1: Fill in a Membership Application Form.  Each person applying for membership must fill out the membership application form and sign the declaration that they agree to accept and fully support the Aims and Objectives of the Association.


Step 2: Your application will be considered by the Executive Committee (EC) at the first meeting after receiving your application.  If you agree to accept and fully support the Aims and Objectives of the Association and have applied in accordance with the application process, your application is likely to be accepted.


Step 3: If your application is accepted, you will be sent a letter of confirmation from HCCA.  If the EC decides that an applicant is not suitable to become a HCCA member, the Executive Director will send a letter to that applicant outlining why the EC has decided not to accept their membership application. The membership fee and any donation received will be returned to the applicant.


Renewal of Membership

The membership period is three years. Renewal of membership is due on 1 July in the year of expiry.  All members should renew their membership at the end of the three year membership term.


Where any member fails to renew by September 30 in the year the membership expires, their membership will lapse and will not be reinstated until the fee is paid. If a membership has lapsed for more than a calendar year they will be required to reapply for membership.


If you would like to become a member or renew your membership, please fill in the appropriate form below and return it to HCCA with your payment.