Positions Available

Title: Manager, Policy and Research
Hours: Part time - 30 hours per week
Length: Contract until 30 June 2019
Location: Canberra – HCCA Offices in Hackett, ACT
Responsible to: Executive Director
Team: 3
Remuneration: This position is at Level 8.1 (SCHADS Award) $81,648.32 pro rata ($41.32 per hour) plus superannuation and access to generous salary sacrifice arrangements. A higher rate may be negotiated based on experience of the successful applicant. An initial three month probationary period will be a part of the offer of employment and employment contract.

 

This position is a key leadership role in the HCCA staff team which manages the policy and research activities at HCCA and provides strategic advice to the Executive Director, HCCA Health Policy Steering Committee and Executive Committee in support of HCCAs objectives.

 

Specific Responsibilities

• Provide high level strategic policy and project advice and documentation
• Manage the day to day and long term activities of the policy and research team
• Develop effective partnerships and collaboration with key stakeholders
• Effectively represent HCCA at strategic forums and events
• Provide high level strategic advice and messaging for media and stakeholder communications
• Deputise for the Executive Director

 

Selection Criteria

The successful applicant will have:
1. Experience in and understanding of the health policy and research environment
2. Excellent team management skills, including demonstrated ability to manage staff and projects to deadlines
3. A track record of successful engagement with a broad and complex stakeholder community and advocating for organisational interests
4. Depth and breadth of experience in developing, managing and evaluating health policy and projects
5. Excellent interpersonal, oral and written communication skills
6. Sound judgement, political awareness and commitment to consumer issues.

 

Relevant tertiary qualifications and experience working in the non-government sector would be an advantage.

 

Requirements


ACT driver’s license
Working With Vulnerable People Registration

 

Applicants are encouraged to refer to the HCCA Annual Report 2015-16, our Strategic Plan 2014-2017 and the objects of our constitution.

HCCA is a family friendly workplace.

 

Applications close Wednesday 25 January 2017 at 4pm.



Only written applications, addressing the selection criteria, will be accepted.



Please mark applications “Private and Confidential” and address them to Darlene Cox, Executive Director, Health Care Consumers’ Association, 100 Maitland St HACKETT ACT 2602 or by email to This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

For more details about this position please refer to the attachment below.

 

 

 

Title: Health Promotion Project Officer 
Hours: Part time - 25 hours per week
Length: Contract until 30 June 2019
Location: Canberra – HCCA Offices in Hackett, ACT
Responsible to: Executive Director
Remuneration: This position is at Level 5.1 (SCHADS Award) $64,990 pro rata ($32.90 per hour) plus superannuation and access to generous salary sacrifice arrangements. A higher rate may be negotiated based on skills and experience of the successful applicant. An initial three month probationary period will be a part of the offer of employment and employment contract.

 

We're currently looking for a part time Project Officer to provide health promotion, education, training and awareness programs in a variety of settings. 

 

The position is part of the Consumer and Community Participation Team and will contribute to our work in building the levels of health literacy in the ACT, including the capacity of consumers and carers to navigate the health system. The successful applicant will be expected to work independently and take responsibility for successful delivery of projects. However, HCCA is a collaborative working environment and those projects will require involvement of other HCCA staff, particularly our Multicultural Liaison Officer, as well as our members and external stakeholders. The ability to form and maintain strong working relationships is essential.

Overall accountability will be to the Executive Director.


If you enjoy working with a diverse range of people on important health issues affecting people in our communities, then this is an ideal role for you.


We offer a supportive and energised working environment, ongoing professional development and excellent conditions, including salary packaging options. HCCA is a family friendly employer.

 

Specific Responsibilities


This position is focussed on health promotion and include community education, training and health literacy.


1. The successful applicant will work with the Consumer and Community Participation Team to:

 

  • plan, design, conduct and evaluate a variety of health promotion activities for consumers and carers with particular focus in people living with disadvantage, people living with chronic conditions and people from culturally and linguistically diverse backgrounds
  • develop, promote and deliver community information sessions and training to consumers to build levels of health literacy and deliver training to health care professionals and community workers to enhance their understanding of consumer needs
  • involve consumers in assessing the health literacy environment of health services, including signage and wayfinding, systems and processes
  • provide consumer input into patient information materials from ACT Health

2. Coordinate HCCA involvement in community events, Eg Seniors Expo


3. Contribute to HCCA publications, including the newsletter and blog


4. Ensure the collection of data for evaluation of health promotion activities including education and training activities

 

 

Responsibilities of all HCCA Staff

 

  • Have an interest in health care and commitment to the values of the organisation
  • Work within the organisational policies and procedures and the Award
  • Participate in strategic and operational planning processes
  • Contribute to achieving our goals
  • Foster productive relationships with colleagues and our members
  • Work effectively with others, taking personal responsibility for achieving work outcomes
  • Participate in the professional development, including setting of performance measures, skills development plan and performance feedback system
  • Promote HCCA and our achievements
  • Undertake other duties as directed

 

Selection Criteria


Please note: all applications must specifically address the key selection criteria.

 

1. Relevant qualifications and/or experience in health promotion and/or community development.


2. Highly developed oral communication skills and experience in group facilitation.


3. Proven ability to establish and build good stakeholder relationships and to network with individuals from other organisations or groups.


4. Demonstrated ability to work independently with minimal supervision as well as within a team, working collaboratively to achieve goals.


5. Highly developed communication skills, including the ability to develop quality documentation, supporting literature, written reports, fact sheets and correspondence in a clear and concise manner.


6. Excellent time management and organisational skills with the ability to multitask, work under pressure and meet deadline.


7. Ability to analyse and contribute to research and policy development.

 

 

Position Requirements


Working with Vulnerable People Registration
Hold a current ACT driver’s license

 

Applicants are encouraged to refer to the HCCA Annual Report 2015-16, our Strategic Plan 2014-2017, the objects of our constitution and the National Statement on Health Literacy.


Applications close Wednesday 25 January 2017 at 4pm.


Only written applications, addressing the selection criteria, will be accepted.


Please mark applications “Private and Confidential” and address them to Darlene Cox, Executive Director, Health Care Consumers’ Association, 100 Maitland St HACKETT ACT 2602 or by email to This email address is being protected from spambots. You need JavaScript enabled to view it. .

For more details about this position please refer to the attachment below.

 

HCCA Project Officer Health Promotion 139.73 KB 14/12/2016 04:26:57

HCCA Steering Committees

HCCA has developed two steering committees which provide guidance and advice to staff working on different programs. These are our Steering Committees:

 

  • The Consumer Representatives Program Steering Committee assists with the planning and oversight of activities related to the HCCA Consumer Representative Program and the selection of consumer representatives.

  • The Health Policy Steering Committee provides oversight and advice in relation to HCCA policy submissions to the ACT Health Directorate, Commonwealth Department of Health and other relevant organisations.

The diagram below depicts HCCA’s reference groups and steering committees:

 

 

 

 

 

Health Issues Groups

Health Issues Groups are information sessions open to our members and members of the public around areas of interest to our members on various health topics. These sessions are of great value to our members and the community and are often a good way to gain community insight into health programs in the ACT. This occur six times a year. If you’re interested in presenting at one of these sessions please contact our office.


For blog posts about previous health issues groups please check here.

 

HIGs

Governance

The Health Care Consumers’ Association (HCCA) of the ACT is an incorporated association. HCCA has a sound governance body and the skills, attitudes, knowledge and level of expertise of the Executive Committee reflect the core value of our members. The Executive Committee is accountable to members, funders and stakeholders and tasked with ensuring that HCCA will meet the objectives set in the Constitution and Strategic Plan.


The Association is governed and controlled by the Executive Committee which is elected by the membership in accordance with the Constitution at the Annual General Meeting. Executive Committee members are appointed for a two (2) year term and cannot serve for more than three consecutive terms. The Executive Committee is comprised of a President, Vice President, Treasurer and six (6) ordinary members. They meet eight times per year.


The Executive Committee is responsible for the governance and strategic leadership of the organisation and making sure each area of HCCA is working towards achieving the aims and objectives of the Constitution of the HCCA. The Executive Committee also ensures compliance with legal requirements and ethical standards. The Executive Director plays a key role supporting the Executive Committee, acting on their decisions and reporting on how HCCA is meeting its objectives.


To know more about each of our Executive Committee members, you can read their EC profiles.

 

HCCA Constitution

The Constitution was last updated in 2015. The Executive Committee reviews the Constitution regularly to ensure it reflects the governance of the Association.

 

Strategic Directions

In 2013 HCCA developed the Strategic Plan for 2014 – 2017 in conjunction with the Executive Committee and HCCA members. The input from our members was very useful as they helped us develop meaningful indicators for our strategic goals.


Our Vision


Consumers in control of our own health


Our Mission


Better health outcomes through consumer empowerment

 

Our Values


We value:

  • Our members’ knowledge, experience and involvement
  • Responsibility
  • Integrity
  • Collaboration
  • Equity
  • Participation and support
  • Mutual respect
  • Inclusiveness

Our Goals

  1. Effective consumer participation in health policy development and service design, planning and delivery
  2. HCCA continues to be a strong and credible voice for consumers on health care
  3. High levels of health literacy in the Canberra community
  4. Our members, staff and stakeholders regard HCCA as a strong and responsive organisation

 

Annual Reports

Our Annual Reports from 2006 to 2016 are available here.

 

General Meetings

HCCA’s 2017 Annual General Meeting will be held on Wednesday, 1 November at 11:30am at MacKillop House and Conference Centre, 50 Archibald St, Lyneham ACT 2602. If you are a member of HCCA please RSVP to Sandra Avila or call our office on 02 6230 7800.

 

Charity Status

HCCA is a health promotion charity and is registered as a charity with the Australian Charities and Not-for-profits Commission (ANCN)

 

Health Care Consumers' Association

HCCA team 1

 

The Health Care Consumers' Association actively engages with our members and the broader community through consultations, community events, social media, and newsletter.

 

You can find relevant and updated information about new health services in the ACT, awareness campaigns and interesting health issues on our Facebook page. You can also follow us on Twitter.

 

The HCCA blog is a great place to find in-depth analysis on important health issues in our community. Consumer representatives and HCCA staff regularly post to the blog about events and conferences they have attended. 

 

Our newsletter is published fortnightly and these are available on our website.